ita.m.olsen

how to deliver bad news

How to Deliver Bad News–10 Steps to Being the Hero

Delivering bad news can be quite challenging because we don’t want to hurt people, and we can be fearful of an explosive reaction. That fear tends to build up until the whole concept of delivering awful news becomes petrifying. We avoid it at all costs. It starts with a friend asking you to their party …

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communication skills training

How to Speak Up in Meetings–9 Systematic Steps

It’s happened to you, hasn’t it? You’re in a meeting, with brilliant ideas floating around your mind, and they don’t come out. Maybe you didn’t say anything at all. Or perhaps you did, and it didn’t come out the way it sounded in your head. Being able to speak up in meetings, sharing your brilliant …

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how to be more concise

How to Be More Concise When Speaking-5 Actionable Steps

Have you ever listened to someone speak and have no clue what they’re trying to say? Worse, have you ever tried to tell your colleague an idea or your friend a funny thing that happened to you and see their eyes glaze over?  Or you’re at a meeting and you have a brilliant idea, you …

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how to succeed at virtual meetings

How to Rock Your Virtual Meetings-15 Tips to Being the Superstar

Let me ask you this: How many times has someone been speaking in a meeting, especially a virtual one, and you just tuned out? Probably more often than not. Your whole being doesn’t want to be there in the first place, but yes, you are trying to listen and understand. But for some reason, after …

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presentation skills

This 5 minute Trick from the Navy Seals Will Make You an Incredible Presenter

I’ve just learned that my relaxation techniques are also used by Navy SEALs to remain calm & focused!  I feel validated! If the Navy SEALs are doing it it must be highly effective! Here’s the deal: we need to stay calm & focused in most areas of our lives. And it’s becoming increasingly difficult to …

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How to Sound Like Morgan Freeman–In 4 Steps

“I learned in school that most people speak in a higher register than normal because of tension. So the trick is to relieve the tension.” –Morgan Freeman He’s right, you know. Most people use a much higher and tinnier sound than they were designed to do. It’s because we hold a great deal of physiological …

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