deliver bad news

How to Deliver Bad News–10 Steps to Being the Hero

16 Comments / Communication Skills, deliver bad news, Speak Smoothly, Speak with Authority

Delivering bad news can be quite challenging because we don’t want to hurt people, and we can be fearful of an explosive reaction. That fear tends to build up until the whole concept of delivering awful news becomes petrifying. We avoid it at all costs. It starts with a friend asking you to their party …

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How to Improve Your Communication Skills at Work

13 Comments / Be concise, Body Language, Communication Skills, deliver bad news, Eliminate Filler Words

What is the most critical skill you can have to get ahead at work? Hands down, it’s your communication skills. Your communication skills impact everything you do at work. How many times have you told your idea in a meeting, and no one seemed to understand? Then Janet, down the end there, said the same …

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